Boop — Terms of Service
Last updated: 20 August 2026
PLEASE READ THE FOLLOWING TERMS CAREFULLY:
BY DOWNLOADING, INSTALLING, CREATING AN ACCOUNT, OR OTHERWISE ACCESSING OR USING THE SERVICES, YOU AGREE THAT YOU HAVE READ AND UNDERSTOOD, AND, AS A CONDITION OF YOUR USE OF THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS, INCLUDING OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, YOU DO NOT HAVE OUR PERMISSION TO USE THE SERVICES.
IMPORTANT NOTICES
Artificial intelligence. The Services are provided by means of artificial intelligence. All messages, calls, voice notes and other content produced by Boop are generated by artificial intelligence systems. Boop is not a natural person, no human participates in your interactions with it, and any personality, first-person expression or apparent sentiment it exhibits is a product of those systems.
Informational and recreational purposes only. The Services, including any information or interaction provided by Boop, are intended for general wellbeing, organisational, informational and recreational purposes only. Do not use the Services as a substitute for professional assistance, treatment or counselling from a healthcare provider, therapist, counsellor, social worker or other qualified professional. Nothing provided through the Services constitutes medical, psychological, psychiatric, nutritional, legal, financial or other professional advice, and nothing provided through the Services may be relied upon as such.
Emergencies. The Services are not an emergency service and cannot contact emergency services on your behalf. IN CASE OF AN EMERGENCY, CONTACT YOUR LOCAL EMERGENCY SERVICES IMMEDIATELY OR SEEK PROFESSIONAL HELP. In the United Kingdom, dial 999, or contact Samaritans on 116 123 or text SHOUT to 85258. In the United States, dial 911, or call or text the Suicide and Crisis Lifeline on 988, or text HOME to 741741. In the European Union, dial 112. Elsewhere, contact your local emergency number or consult findahelpline.com.
Minors. Boop is an AI companion and may not be suitable for some minors. We recommend parental involvement for users under 18. If you are under 18, you may use the Services only if a parent or legal guardian has agreed to these Terms on your behalf. See Section 3.
1. The parties and acceptance of these Terms
The Services are provided by Core Software Solutions Group Limited (“we”, “us”, “our”), a company registered in England and Wales.
These Terms of Service (the “Terms“) govern your access to and use of the Boop mobile application, our website at heyboop.ai, and all related features and services (together, the “Services“). “Boop“ means the automated companion made available through the Services.
Our Privacy Policy, available at heyboop.ai/privacy, explains how we handle your personal information. It forms part of these Terms and is incorporated into them by reference.
2. Nature and scope of the Services
2.1 Description of the Services
We provide software services through which users may interact with an automated companion by text, voice and other means, and may record and organise personal information, including by using generative artificial intelligence technologies. The features available may vary and may change from time to time.
2.2 Artificial intelligence
All content produced by Boop is generated by artificial intelligence systems. This applies to every response, message, notification and other item of content produced through the Services, however presented.
Boop is designed to present a name, a personality and a conversational manner. None of these characteristics makes it human. It does not possess consciousness, sentiment, independent opinion, or any relationship with you in the ordinary meaning of that term, and any statement it makes to the contrary is itself generated output. This disclosure is also made within the Services.
2.3 Exclusions
The Services are provided for general wellbeing, organisational and recreational purposes only. The Services are not:
a medical device, and they are not registered, approved or certified as such anywhere;
a healthcare, therapy, counselling or crisis service;
a source of medical, mental-health, psychological, psychiatric, nutritional, legal, financial, tax or professional advice;
a substitute for a doctor, therapist, coach, or any qualified professional;
an emergency service, or a way to reach one.
No content produced by Boop constitutes professional advice, and you must not treat it as such. You should consult an appropriately qualified professional familiar with your circumstances in relation to any matter concerning your health, finances or legal position.
2.4 Fitness and health features
The Services may generate exercise plans, suggest exercises, and provide nutrition and weight-related information. Such content is generated from information you have supplied and from general information, and is not assessed for suitability to your individual circumstances or medical condition.
YOU SHOULD CONSULT A PHYSICIAN BEFORE COMMENCING OR MODIFYING ANY EXERCISE OR NUTRITION PROGRAMME, in particular if you are pregnant, have any medical condition, are taking medication, are recovering from injury, or have any history of disordered eating. Discontinue any activity immediately and seek medical attention if you experience pain or feel unwell. You use these features entirely at your own risk.
2.5 Accuracy of output
Content generated for you through the Services is referred to in these Terms as “Output“. You are solely responsible for verifying the accuracy, completeness, relevance and suitability of any Output before relying or acting upon it. You acknowledge that Output does not constitute investment, legal, medical, psychological or other professional advice and must not be relied upon as such, and that Output may be false, incomplete, misleading, or not reflective of recent events or information. You must not rely on the Services in any circumstance in which inaccuracy would cause loss, damage or harm.
2.6 No responsibility for health, safety or social effects
We are not responsible for any health, safety or social concerns associated with your use of the Services or related technology, including feelings of dependence, social isolation or loneliness. If you have any questions about your health, your mental condition or your behaviour, consult a qualified professional.
2.7 Automated safety features
The Services incorporate automated features intended to identify language indicating that you or another person may be at risk of self-harm, suicide or a medical emergency, and to direct you to crisis resources, including those identified in the Important Notices above.
These features are automated and are not guaranteed to identify any particular situation. They may fail to detect a genuine risk and may incorrectly identify a risk where none exists. THEY DO NOT CONSTITUTE MONITORING, SUPERVISION, INTERVENTION OR ANY DUTY OF CARE, and no person reviews your interactions for indications of risk. If you are at risk, contact emergency services or a crisis line directly.
3. Age and eligibility
Boop is an AI companion and may not be suitable for some minors. We recommend parental involvement for users under 18.
If you are under the age of 18 (a “Minor User“), you may not use the Services unless a parent or legal guardian (a “Guardian“) first agrees to these Terms on your behalf.
By using the Services and agreeing to these Terms, you represent and warrant that:
you are at least 18 years of age, or you have been authorised to use the Services by a Guardian who is at least 18 and has entered into these Terms on your behalf;
your account has not previously been suspended or removed by us;
your registration and use of the Services comply with all laws that apply to you; and
you are not located in a country subject to a UK, EU or US embargo or designated as a terrorist-supporting country, and you are not on any UK, EU or US list of prohibited or restricted parties.
Guardians who agree to these Terms on behalf of a Minor User agree to supervise that Minor User’s use of the Services and to take full responsibility for their compliance with these Terms.
Boop is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 is using Boop, contact admin@heyboop.ai.
4. Your account
To use Boop you need an account, created with an email address and password or by signing in with Apple or Google.
You agree to:
give accurate information and keep it up to date;
keep your log-in credentials confidential and not share them;
be responsible for everything that happens under your account;
tell us promptly at admin@heyboop.ai if you suspect unauthorised access.
You may not create an account for anyone else, share your account, sell or transfer it, or create a new account to evade a suspension.
The Services are provided for your personal and individual use, and your account is personal to you.
5. Subscriptions and payments
5.1 Paid features
Some or all of the Services require an active Boop Pro subscription. The features included, the plans available, and the price are shown in the app before you buy. We may change what is included in a plan, and we will give you reasonable notice of any material reduction.
5.2 Payment
All purchases are made through the Apple App Store or Google Play. Those stores process your payment under their own terms and privacy policies. We never receive or store your payment card details. Prices are shown in your local currency and include applicable taxes where the store displays them that way.
5.3 Automatic renewal
Boop Pro subscriptions renew automatically. Unless you cancel, your subscription renews at the end of each period — monthly or annual, depending on the plan you chose — and your payment method is charged the then-current price for that plan.
The store charges you within 24 hours before the current period ends. You will be told the price and renewal date before you buy, and the store confirms it at purchase.
5.4 Free trials and introductory offers
We may offer a free trial or introductory price. If we do:
the length and terms are shown before you buy;
unless you cancel at least 24 hours before the trial ends, it converts automatically into a paid subscription and you will be charged;
trials and introductory offers are usually limited to one per person or per subscription group, as determined by the store;
we can change or withdraw an offer for future customers at any time.
5.5 Cancellation
Cancellation is effected through your app store account. We are not able to cancel a store subscription on your behalf.
iOS: Settings → tap your name → Subscriptions → Boop → Cancel Subscription
Android: Google Play → Menu → Subscriptions → Boop → Cancel
You must cancel at least 24 hours before the renewal date, failing which the next period will be charged. Cancellation prevents future renewals; access continues until the end of the period already paid for. Deleting the application does not cancel your subscription.
5.6 Refunds
Refunds in respect of store purchases are administered by Apple and Google under their own policies and at their discretion.
Apple: reportaproblem.apple.com
Google: play.google.com/store/account/subscriptions
We cannot issue refunds for purchases we did not process. Outside of your statutory rights, subscription fees are non-refundable and we do not give partial refunds for unused periods. We may, entirely at our discretion, make an exception. If you think you have been charged in error, contact us at admin@heyboop.ai and we will help you take it up with the store.
5.7 Statutory right of withdrawal (UK and EU consumers)
If you are a consumer in the UK or the EEA, you have a statutory right to cancel a distance contract within 14 days without giving a reason.
Boop is digital content supplied immediately. When you buy a subscription, you expressly request that we begin supplying it immediately and you acknowledge that you thereby lose your 14-day right to cancel once supply has begun. That consent and acknowledgement are given when you complete the purchase.
Where the applicable store policy provides a more favourable remedy, that policy applies.
This does not affect your other statutory rights, including your rights under the Consumer Rights Act 2015 (UK) or equivalent EU consumer law if the Services are not of satisfactory quality, not fit for purpose, or not as described.
5.8 Price changes
We may change subscription prices. Changes take effect at the start of your next billing period, and we will give you at least 30 days’ notice by email or in the app, along with how to cancel if you do not want to continue. If you do not cancel before the change takes effect, the new price applies.
5.9 Fair use and usage limits
We apply reasonable usage limits to keep the Services sustainable and available to everyone. If you reach a limit, Boop will tell you, and the limit resets. We may adjust limits, and we may suspend or restrict access where usage is automated, abusive, or so far outside normal personal use that it affects the service for others.
6. User content
6.1 Ownership
All material you submit to or create within the Services, including text, images, audio and any records you create (“Your Content“), remains yours. We claim no ownership of it.
6.2 Licence granted to us
To provide the Services, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, process, adapt and display Your Content, solely to:
operate, provide and maintain the Services for you;
generate the responses and other output provided to you through the Services;
share Your Content with the service providers described in our Privacy Policy, so they can perform those functions on our behalf;
keep backups and ensure continuity;
respond to your support requests, investigate safety concerns, and diagnose faults;
comply with law.
This licence exists only to run the Services for you. It does not permit us to publish Your Content, share it publicly, license it onward for anyone else’s purposes, or sell it. It ends when you delete the content or your account, except for backups that roll off on the cycle described in our Privacy Policy, and content we must retain by law.
We do not use Your Content to train AI models, and our AI providers are contractually prohibited from doing so.
6.3 Your representations and warranties
You confirm that you have the right to give us the permission above, and that Your Content does not:
infringe anyone’s intellectual property, privacy or other rights;
contain unlawful, defamatory, harassing, hateful, or sexually exploitative material;
contain malware or anything designed to damage a computer system;
contain another person’s personal information that you have no right to share.
Information concerning third parties. The Services may invite you to refer to other individuals. You should disclose only such information as is necessary, and you should not disclose sensitive information concerning any other individual, including information as to their health, relationships or private circumstances. You are solely responsible for any information concerning third parties that you submit to the Services.
6.4 Output
Subject to these Terms and applicable law, we assign to you whatever rights we have in the text Boop generates in direct response to you (“Output“), for your personal, non-commercial use.
You acknowledge that:
Output may not be protectable by copyright in many jurisdictions, including the UK and the US, where it lacks sufficient human authorship, and we cannot assign rights we do not hold;
Output is not unique to you, similar prompts submitted by other users may produce similar Output, and we make no claim of exclusivity;
you are responsible for your use of Output, including any decision to publish, share or act upon it.
6.5 Feedback
Any ideas, suggestions or feedback you provide to us concerning the Services are non-confidential, and we may use and exploit them without restriction, attribution or compensation. You should not submit anything you consider confidential.
7. Acceptable use
You agree not to:
Harm to others - use the Services to threaten, harass, stalk, abuse, defame or endanger anyone; - attempt to cause Boop to produce content that sexually exploits or abuses children, in any form and in any circumstances; - attempt to cause Boop to assist you in harming yourself or any other person, including by eliciting methods of self-harm, suicide, violence, or the creation of weapons; - impersonate anyone, or misrepresent your identity, age or affiliation.
Unlawful use - use the Services for any unlawful purpose, or in breach of any law that applies to you; - use the Services to plan, facilitate or conceal illegal activity.
Misuse of the Services - resell, sublicense, rent or commercially exploit the Services; - use the Services to build, train, evaluate or improve any AI or machine-learning model; - scrape, crawl, or programmatically extract data or Output from the Services; - access the Services by any automated means, or through anything other than our official app; - circumvent usage limits, entitlement checks, rate limits or other technical restrictions; - reverse engineer, decompile or disassemble the Services, except where that restriction is prohibited by law; - probe, scan or test the vulnerability of our systems, or breach any security or authentication measure, without our prior written permission; - interfere with the Services, our infrastructure, or anyone else’s use of them, including by uploading malicious code or overloading our systems; - remove, obscure or alter any proprietary notice.
Deception - represent Output as human-created where doing so would mislead any person to their detriment; - use the Services to generate spam, disinformation, or fraudulent content.
We may investigate suspected breaches and take any action we consider appropriate, including removing content, restricting features, suspending or terminating your account, and reporting to law enforcement.
7.1 Reporting
If Boop produces harmful content, or you become aware of misuse of the Services, please report it to us at admin@heyboop.ai or using the reporting function within the application.
8. Communications
8.1 Text messaging. If you provide and verify a mobile telephone number, you agree that we and those acting on our behalf may send you text (SMS) messages at that number, and you confirm that the number is yours. These messages may be sent using automated technology and may include operational messages relating to your use of the Services. Message frequency varies. Message and data rates from your carrier may apply. You may opt out at any time by replying STOP, or by removing the number in the application; reply HELP for assistance. Consent to receive text messages is not a condition of any purchase.
8.2 Push notifications. When you install our application on your device, you agree to receive push notifications. You may turn off notifications at any time in your device settings or in the application.
8.3 Voice calls. Where you enable a feature by which we place calls to you, you consent to receive those calls, and you may disable them at any time in the application.
8.4 Email. We may send you emails concerning our products and services. You may opt out of promotional emails by following the unsubscribe instructions in the email itself. We will send you marketing communications only where you have consented, where consent is required by applicable law.
8.5 Service messages. Irrespective of your marketing preferences, we may send you messages relating to your account, security, payments, or changes to these Terms. You may not opt out of these messages while you hold an account.
9. Device permissions and integrations
The Services may request your permission to access data or capabilities on your device, or to connect to third-party services or applications. Each such permission is optional and requires your consent on your device or within the application.
You control what is shared and may withdraw any permission at any time in your device settings.
Withdrawing a permission will disable the associated functionality. It does not of itself delete data previously received by us; see our Privacy Policy for deletion.
Information obtained through any such permission is used only to provide the Services, is never used for advertising, marketing or data-mining purposes, and is never sold or shared for those purposes.
Where you connect a third-party service, your use of that service remains governed by its own terms and privacy policy.
10. Availability and modification of the Services
We aim to keep the Services available and working, but we do not guarantee uninterrupted or error-free operation. The Services may be unavailable for maintenance, updates, or reasons outside our control, including failures at third-party providers we depend on.
We may change the Services. We add, change and remove features. Where a change materially reduces the core functionality of a paid subscription, we will give you reasonable notice and, where required by law, a proportionate refund or the ability to cancel.
We may discontinue the Services. We may modify or discontinue all or any part of the Services at any time, temporarily or permanently. Where we discontinue the Services altogether, we will give you reasonable notice where it is practical to do so, stop charging you, and refund any unused portion of a period you have already paid for.
Beta and experimental features may be offered and marked as such. They are provided as-is, may be unstable or withdrawn without notice, and are excluded from any service commitment.
You need a compatible device, a current version of the app, and an internet connection. Your carrier’s data charges are yours.
11. Suspension, termination and deletion
11.1 Termination by you
You may stop using the Services at any time. To close your account and permanently delete your data, use the account deletion option in the application’s settings. Deletion is permanent and irreversible, and Your Content is erased as described in our Privacy Policy.
Deleting your account does not cancel your subscription. Cancel that separately through the App Store or Google Play — see Section 5.5 — or you will keep being charged.
11.2 Suspension and termination by us
We may suspend or terminate your access, with notice where reasonably possible and immediately where necessary, if:
you materially breach these Terms;
we reasonably believe your use puts other users, third parties, or our systems at risk;
we are required to by law, or by a court, regulator or app store;
your subscription payment fails and is not resolved;
we discontinue the Services under Section 10.
Where we suspend or terminate for something you can fix, we will tell you what it was and give you a fair chance to fix it, unless the law prevents us or doing so would create a serious risk.
11.3 Effect of termination
On termination: your licence to use the Services ends; your access ends; any fees already due remain payable. We will delete your data as described in our Privacy Policy. If we terminate without cause and you have prepaid, we will refund the unused portion.
Sections that by their nature should survive — including Sections 2, 6.2 to 6.5, 12, 13, 14, 15, 16, 17, 18 and 20 — survive termination.
12. Intellectual property
The Services, the Boop application, the Boop character and persona, our name, logo, designs, text, graphics, sounds, animations, software and all other materials we provide (“Our Materials“) are owned by us or our licensors and protected by intellectual property law.
We grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use one copy of the app on a device you own or control, and to use the Services for your own personal, non-commercial purposes, in accordance with these Terms.
No rights are granted other than those expressly set out above. All other rights are reserved. You may not copy, modify, distribute, sell, lease, create derivative works from, or attempt to extract the source code of Our Materials, except where the law says such a restriction cannot be enforced.
Third-party components. The app includes open-source software licensed under its own terms, which prevail over these Terms to the extent of any conflict for those components.
13. Third-party services
The Services rely on third parties, including app stores, artificial intelligence providers, infrastructure providers and communications providers, and may link you to content operated by third parties.
We do not control those services and we are not responsible for them, their content, or their privacy practices. Your use of a third-party service is governed by that service’s own terms. Including a link is not an endorsement.
Where a third-party provider fails, the Services may degrade or become unavailable. We will work to restore them but we are not liable for a third party’s failure beyond what Section 15 allows.
14. Disclaimers
Nothing in this section or Section 15 limits your rights as a consumer that cannot be limited by law. If you are a consumer in the UK, you have rights under the Consumer Rights Act 2015 — including that digital content must be of satisfactory quality, fit for purpose, and as described — and nothing here affects them. Consumers in the EEA and elsewhere have equivalent non-excludable rights.
Subject to that, and to the fullest extent permitted by law:
the Services and all Output are provided “as is“ and “as available“, without warranties of any kind, express or implied;
we disclaim all implied warranties, including merchantability, satisfactory quality, fitness for a particular purpose, title, and non-infringement;
we do not warrant that Output will be accurate, complete, current, reliable, appropriate or fit for any purpose;
we do not warrant that the Services will be uninterrupted, secure, error-free, or free of harmful components;
we do not warrant that Boop’s safety detection will identify any particular situation;
no advice or information you get from Boop or from us creates any warranty not expressly stated here.
We are not responsible for any health, wellbeing, psychological or social consequence of using Boop, including any decision you make in reliance on it, any physical injury arising from fitness content, or feelings of dependence, isolation or loneliness. You should consult a qualified professional in relation to your physical and mental health.
15. Limitation of liability
Nothing in these Terms excludes or limits our liability for:
death or personal injury caused by our negligence;
fraud or fraudulent misrepresentation;
any liability that cannot lawfully be excluded or limited, including your non-excludable rights as a consumer.
Subject to that, and to the fullest extent permitted by law:
15.1 We are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenue, business, goodwill, anticipated savings, data, or opportunity, however caused and under any theory of liability, even if we were told such damages were possible.
15.2 Our total aggregate liability to you for all claims arising out of or relating to these Terms or the Services is limited to the greater of (a) the amount you paid us in the 12 months before the event giving rise to the claim, or (b) £100.
15.3 We are not liable for loss or damage caused by events outside our reasonable control, including failures of third-party providers, internet or telecommunications failures, acts of government, or force majeure.
15.4 If you are a consumer, we are liable for loss or damage you suffer that is a foreseeable result of our breach or our failure to use reasonable care and skill. Loss or damage is foreseeable if it was obvious it would happen, or if both parties knew it might happen when you accepted these Terms.
15.5 We supply the Services for domestic and private use. If you use them for any commercial or business purpose, we have no liability for loss of profit, loss of business, business interruption, or loss of business opportunity.
15.6 These limits apply in aggregate across all claims and reflect a reasonable allocation of risk given the price of the Services.
16. Indemnity
If you use the Services other than as a consumer, you agree to indemnify and hold harmless Core Software Solutions Group Limited, its officers, employees and agents from any claim, liability, damage, loss or expense (including reasonable legal fees) arising from your use of the Services, Your Content, or your breach of these Terms or of any law or third-party right.
If you use the Services as a consumer, this section does not apply to you.
17. Governing law and disputes
17.1 Informal resolution and notice of dispute
Before commencing formal proceedings, you must send written notice to admin@heyboop.ai, or to our registered office as shown on the Companies House register, setting out the nature of the dispute and the relief sought, and allow us 30 days to respond. We will acknowledge your notice within 5 working days and will use reasonable endeavours to resolve the matter within that period. This does not apply where urgent injunctive relief is sought.
17.2 Governing law
These Terms and any dispute arising out of them or the Services are governed by the laws of England and Wales.
If you are a consumer, this choice of law does not deprive you of the protection of the mandatory consumer-protection laws of the country where you live. Those protections apply to you in addition to, and where more favourable instead of, English law.
17.3 Jurisdiction
The courts of England and Wales have exclusive jurisdiction over any dispute.
If you are a consumer in the EEA, the UK, or another country whose law gives you the right to sue locally, you may instead bring proceedings in the courts of the country where you live, and we will only bring proceedings against you in those courts.
18. App store terms
18.1 Apple
If you got the app from the Apple App Store, the following applies and, in the event of conflict with the rest of these Terms, prevails for that purpose:
1. These Terms are between you and us only, not with Apple. We, not Apple, are solely responsible for the app and its content. 2. Your licence to use the app is a non-transferable licence to use it on an Apple-branded product you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that it may be accessed by other accounts associated with you via Family Sharing or volume purchasing. 3. Apple has no obligation to provide maintenance or support for the app. 4. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation in relation to the app, and any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our sole responsibility. 5. We, not Apple, are responsible for addressing any claim by you or a third party relating to the app or your possession and use of it, including product liability claims, claims that the app fails to conform to a legal or regulatory requirement, and claims under consumer protection, privacy or similar law. 6. We, not Apple, are solely responsible for investigating, defending, settling and discharging any third-party claim that the app or your use of it infringes that third party’s intellectual property rights. 7. You represent that you are not located in a country subject to a US Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any US Government list of prohibited or restricted parties. 8. You must comply with applicable third-party terms when using the app — for example, your wireless data plan. 9. Apple and its subsidiaries are third-party beneficiaries of these Terms and, on your acceptance, have the right (and are deemed to have accepted the right) to enforce them against you. 10. Questions, complaints or claims about the app should be directed to us at admin@heyboop.ai.
18.2 Google
If you got the app from Google Play: these Terms are between you and us only, not with Google; your use must comply with the then-current Google Play Terms of Service; and Google is not responsible for the app or for providing support.
19. Changes to these Terms
We may update these Terms. When we do, we will change the “Last updated” date and, for material changes:
give you at least 30 days’ notice in the app or by email before they take effect;
explain what is changing;
give you the chance to stop using the Services and cancel your subscription before the change applies.
Continuing to use the Services after the updated Terms take effect means you accept them. Changes required by law or for security may take effect immediately, and we will tell you as soon as we can.
20. General
Entire agreement. These Terms and the Privacy Policy are the whole agreement between us about the Services, and replace anything said before.
Severability. If any provision is held unenforceable, it is modified to the minimum extent necessary or severed, and the rest continues in force.
No waiver. No failure or delay by us in exercising any right under these Terms constitutes a waiver of that right.
Assignment. You may not assign or transfer these Terms. We may assign them to an affiliate or in connection with a merger, acquisition or sale of assets, provided your rights are not reduced.
Third-party rights. Except as stated in Section 18.1 for Apple, no one other than you and us has any right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.
Force majeure. Neither party is liable for a failure to perform caused by an event outside its reasonable control, for as long as that event continues.
Notices. We will contact you at the email address on your account or through the application. You may contact us at admin@heyboop.ai, or at our registered office as shown on the Companies House register.
Electronic communications. You agree we may communicate with you electronically, and that electronic communications satisfy any legal requirement that a communication be in writing.
Language. These Terms are written in English. Any translation is for convenience; the English version governs.
21. Contact
All enquiries, including support, legal notices, and matters relating to privacy and data protection, should be directed to admin@heyboop.ai. Our registered office address is available on our website and on the Companies House register.
Consumers in California may additionally contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.